Privacy Policy
Who we are
This website is operated by SETHNA HOLDINGS PTY LTD (ACN 669 429 930) as trustee for the Sethna Family Trust, trading under the KJ Arts Centre brand.
In this Privacy Policy, “KJ Arts Centre”, “KJ Arts Center”, “we”, “us” and “our” refer to SETHNA HOLDINGS PTY LTD and its related business activities under the KJ Arts Centre brand.
Our website address is https://kjartscentre.com and it may also be accessed via kjartscenter.com.
Our commitment to privacy
We are committed to protecting your privacy and handling personal information in an open and transparent way.
Where applicable, we aim to handle personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What personal information we collect
We may collect personal information that you provide directly to us, including your name, email address, phone number, postal or residential address, information submitted through contact forms, enquiry forms, booking forms, registration forms or newsletter sign-ups, payment or transaction details where relevant, information you provide when communicating with us by email, phone, social media or through our website, information relating to your child’s enrolment where relevant, and health, medical, allergy, injury, emergency contact or safety-related information where you provide it for participation in classes, programs or events.
How we collect personal information
We may collect personal information when you visit our website, fill in a website form, contact us by email, phone or social media, book a class, trial, consultation or event, register yourself or your child for a program, complete waivers, consent forms, membership forms or other enrolment paperwork, subscribe to marketing updates, or leave a comment on our website where comments are enabled.
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, referring pages and site usage data.
Why we collect your personal information
We collect personal information for purposes such as responding to enquiries, providing classes, programs, bookings and customer support, processing registrations, memberships and payments, communicating important service, timetable, safety or account updates, maintaining attendance, safety and operational records, supporting participant wellbeing and emergency response where relevant, improving our website, services and customer experience, sending marketing communications where permitted by law, and complying with legal obligations and protecting our legal rights.
Health and children’s information
Because KJ Arts Centre offers classes and activities for children and physical participation programs, we may collect information about minors from parents or guardians. We may also collect health or medical information that is reasonably necessary to assess participation suitability, safety, emergency response, or program administration.
We ask that parents and guardians only provide information that is accurate, relevant and necessary.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images published on the site.
Cookies and website technologies
We may use cookies and similar technologies to improve website functionality, remember preferences, analyse traffic, and support security or spam prevention.
Cookies are small files stored on your device by your browser. They may help us recognise repeat visitors and understand how users interact with our website.
Depending on how the site is configured, cookies may include session cookies, login cookies, preference cookies, analytics cookies, and comment-related cookies.
You can usually manage cookies through your browser settings. Disabling cookies may affect some website functionality.
Embedded content from other websites
Pages or posts on this site may include embedded content such as videos, maps, images, social feeds, or articles. Embedded content from third-party websites behaves in the same way as if you had visited that third-party website directly.
Those third-party services may collect data about you, use cookies, and monitor your interaction with that content. We are not responsible for the privacy practices of third-party websites, platforms, or tools.
Who we may share your personal information with
We may disclose personal information to third parties where reasonably necessary to operate our business or provide our services, including service providers, contractors and professional advisers, website hosts, booking platforms, payment processors, software providers and IT support providers, marketing, analytics or spam prevention providers, coaches, instructors, staff or administrators who need the information to perform their role, insurers or legal advisers where required, and regulators, law enforcement bodies, courts or government agencies where required or authorised by law.
We may also disclose information where necessary to protect our rights, property, safety, customers, or community.
Overseas disclosure
Some third-party platforms we use for website hosting, cloud storage, communication, analytics, spam detection, payment processing, or marketing may store or process personal information outside Australia.
How we store and protect personal information
We take reasonable steps to safeguard personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps may include physical, electronic, and administrative safeguards.
How long we retain personal information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including to provide services and maintain records, manage enrolments, attendance and customer relationships, comply with legal, accounting, insurance and regulatory requirements, resolve complaints or disputes, and maintain safety and incident records where relevant.
If comments are enabled, comment data and its metadata may be retained indefinitely so follow-up comments can be recognised and approved automatically.
If user accounts are enabled on the website, account profile information may be retained while the account remains active, subject to legal and administrative requirements.
Access and correction
You may request access to the personal information we hold about you, and you may ask us to correct information that is inaccurate, incomplete, or out of date.
To make a request, please contact us at kj@kjartscentre.com.
Your choices
You may choose not to provide certain personal information, but this may affect our ability to provide services, process enrolments, assess participation suitability, or respond to enquiries.
You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to read their privacy policies before providing them with personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect from the date of publication.
Complaints and contact details
If you have a question, request, or complaint about privacy, or if you would like to access or correct your personal information, please contact us:
KJ Arts Centre
Operated by SETHNA HOLDINGS PTY LTD
ACN 669 429 930
6 Park City Drive, Lynbrook VIC 3975
Website: https://kjartscentre.com
Email: kj@kjartscentre.com
Phone: 0466017789
We take privacy complaints seriously and will respond within a reasonable time.